Preventative maintenance programs.
Some customers will be willing to have a maintenance agreement. This is different from a warranty contract. In the warranty period, if the machinery fails to operate, the customer’s company makes the service call. The usual service company sends the service person on a ‘first-come first-serve’ basis. In the maintenance agreement, the machinery is periodically checked, adjusted, cleaned and fine tuned. Thereby reducing the downtimes and maximizing the productivity for the woodworking shop.
